Maintenance Supervisor - Carlyle Apartment Homes ($1500 Sign On Bonus)

(3) Weeks PTO in 1st year
Paid Holidays
Birthday ? paid day off
Volunteer time off each year
Medical Benefits ? 1st of month following 30 days
401k + match ? 1st quarter after 90 days
Education reimbursement
Come join our growing community of Maintenance Supervisors!
As the Maintenance Technician Supervisor you would have a vital role in the community and maintenance staff. You would be responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for the property. .
About BH Management:
BH Management's roots date back to 1993 when Harry Bookey formed the company with a roster of just five apartment communities. Today, our founder continues to lead the firm, serving as inspiration for its 1,600-plus employees. BH Management currently has over 220 communities spread over multiple states and is continuously growing. This ranks BH Management Services 12th out of the 50 largest management companies in the United States. What may be less obvious, however, is how we got here. Our guiding principles are simple and direct. First, invest in employees?they are the front line of our team and the foundation of our success. Second, go above and beyond to satisfy customers.
Essential Job Functions
General Property Duties
Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.
Assists with monitoring of resident satisfaction and ensures follow up on the results by property maintenance staff.
Completes weekly/daily maintenance employee schedules and assignments in tandem with Property Manager.
Communicates assignments and major tasks to employees ? ensures they have all the instructions and tools necessary to complete assignments properly.
Periodically checks the work progress of each maintenance employee. Provides immediate assistance and instruction as needed.
Coordinates, schedules, and responds to resident/management requests and Service Request for occupied apartments.
Uses service request system and schedules to establish priorities. Determines with Property Manager and/or Regional Maintenance Supervisor, requests or emergencies that should be top priority. Assigns Service Requests equally to maintenance staff. Monitors the completion of Service Requests in order to limit callbacks.
Oversee and ensure that established preventative maintenance programs are implemented, followed and documented per BH program guidelines.
On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc.
Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees.
Responsible for the daily upkeep of the grounds and appearance of the property.
Keeps abreast of relevant industry issues, government regulations and restrictions concerning maintenance procedures and incorporates them into planning and decision-making.
Has a complete understanding and working knowledge of the company's policies and procedures.
Responsible for the upkeep and security of all property-issued tools.
This job description does not provide an all-encompassing list of duties, there may be a need to perform other duties as assigned.
Maintenance Duties
Repairs/replaces appliances.
Repairs/replaces plumbing systems.
Repairs/replaces air conditioning/heating/electrical systems.
Repairs/replaces any apartment material/maintenance requests within scope of management responsibility.
Monitors the number of times a specific repair must be repeated. Determines course of action.
Assists with coordinating, scheduling, and performing preventive maintenance on equipment and apartments.
Construction Duties:
Handles the diagnosis of building/construction deficiencies and communicates resolutions to Property Manager and/or Regional Manager.
Assists with interior/exterior rehabilitation and construction projects.
Make Ready Duties
Works with the office team and Property Manager (i.e., walking apartments, move-in/move-out reports, etc.). Determine weekly apartment make-ready and Service Request schedules. Report apartments that are ready to show to the Property Manager.
Coordinates, schedules, and prepares vacant apartments for move-in.
Walks all vacant units to determine make-ready needs. Coordinate effort with Property Manager to make schedule and assignments. If major appliances or carpets need replacing, discusses with Property Manager before taking action.
Ensures all repairs/replacements necessary for apartment to be occupied are completed.
Ensures all trash from apartments are cleaned out before, during and after make-ready activity.
Hiring, Training and Mentoring Staff
Participates in the maintenance staff hiring process in conjunction with the Property Manager.
Coordinates and schedules appropriate safety and skill training for maintenance employees.
Assesses training needs of employees and along with the Property Manager and Regional Maintenance Supervisor or other authorized personnel. Provides input for training programs.
Provides one-on-one training to employees that may need to polish current skills or wish to learn new skills. Prepares, trains, and encourages all levels of maintenance staff for the opportunity to be promoted.
Safety Duties
Provides initial safety and safety equipment training for all new employees.
Assists, identifies and corrects hazardous community conditions.
Assists with touring property daily to look for needed maintenance and liability hazards and reports to Property Manager and Maintenance Supervisor. Repair hazards or assign completion of these tasks to the maintenance team.
Secure storage/pool areas, check timers and listen for electrical shorts and malfunctioning motors.
May assist in periodically completing written property safety audits.
Attends and participates in BH's training programs as required.
Ordering and Maintaining Supplies
Responsible for ordering supplies and managing maintenance budget with approval from Property Manager.
Works with Property Manager along with input from maintenance staff, determines supplies and equipment needs. Must get approval from Property Manager prior to placing orders for major expenditures and unbudgeted items.
Available as needed to pick up supplies and inventory items from approved vendors.
Assists with providing input to Property Manager, Regional Maintenance Supervisor and Regional Manager in determining needs for next fiscal year budget.
Responsible for overall organization and cleanliness of work areas and maintenance shops.
On-Call and Emergencies
Shares on-call responsibilities with the maintenance team; responds to resident service requests within 24 hours.
Assists with hazardous weather problems, fires, floods, snow removal, freezes, etc.
CAMT preferred or ability to obtain
HVAC certification preferred (most industry certifications accepted) or ability to obtain
HVAC, supply purchasing and bidding experience helpful
E.P.A Certification required (Type II ? domestic HVAC systems)
E.P.A 410A certification preferred or ability to obtain
CPO (Certified Pool Operator) required
Working knowledge of Microbial Growth preferred
Knowledge of building maintenance and repair
Knowledge of, or demonstrated ability to gain knowledge of, local, state, and federal building codes and compliance issues and the ability to ensure building code compliance
Working knowledge of building maintenance, repair, and preventative maintenance programs, irrigation and pool systems, large and small appliance repair
Job Qualifications:
High School or GED (General Education Diploma) preferred
Regular attendance, punctuality and dependability required
A minimum of two years or more of progressive maintenance and safety experience strongly preferred
Minimum of two years or more experience with all major types of heating and air conditioning
Strongly preferred that candidate have at least two years or more of experience with a construction background including, but not limited to: foundations, framing, roofing, plumbing and electrical
Required to provide own (industry specific) hand tools
A valid driver's license and reliable transportation may be requ

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